We all know what it’s like to be Bossy.  You give your “bossy” orders, usually using a very loud voice and then hope that the job will get done.  Super Bosses, on the other hand, run their dairy operations without resorting to being the loudest in the room … and amazingly… everything runs smoothly, and when there are problems, they are handled efficiently. As with any other worthwhile achievement, it takes time. Long before you can build a super-dairy you have to channel your inner super boss and get rid of your cow bossy side.

In the offices of The Bullvine, we have combined experiences of working with eighteen different bosses and all three of us have been “the” boss ourselves.   The challenge we share with dairy teams everywhere is knowing the difference between being bossy and being a super boss. Let’s compare and contrast the differences between the two, when applied to running a dairy operation.

1. COW BOSSY Hires a CLONE.
   A SUPER BOSS Hires the MISSING piece.
   It goes without saying that a Super Boss must have employees.  In choosing employees, Super Bosses do two things especially well. First off they look to hire people who are good at the things they themselves are weak at.  You don’t need a team that has only one major matching strength.  An exceptional team covers all the abilities the job requires and each one is exceptional in bridging knowledge or experience gaps that you or others don’t
2. COW BOSSY Saves money with LOW salaries and CUTTING corners
   A SUPER BOSS is Not stingy in PAYING for value and SPENDING to make money.
   Super Bosses recognize the importance of paying top dollar for top talent. Matching the right compensation with the right employee is a Super Boss skill. When your staff knows that you recognize their abilities and appreciate them, you are laying the foundation for an efficient People who feel valued are committed to doing their best on the job. Super Bosses are not stingy when it comes to recognizing consistent and valued contributions. Your team is the first line that suppliers, consultants and clients meet.  You want a team that works well and gives a good impression even when you’re not there.
3. COW BOSSY Sees no REASON to learn more.
   A SUPER BOSS Never STOPS Learning
   As leaders in an industry that is constantly changing and evolving, dairy super bosses know that they can never stop learning and finding better ways to run their operations.  A super boss is not afraid to try something new, even if their current methods are working. Super bosses are comfortable with continually striving to improve. A successful dairy is never finished evolving.  Super Dairy Bosses have an outstanding ability to know what’s important and how to use new learning and training to keep everyone responding effectively to present and future challenges
4. COW BOSSY Shrouds Success in MYSTERY
   A SUPER BOSS sets the EXAMPLE for HIGH achievement
   The goal of a Super Boss is to build confidence. Bossy bosses more often find their security when their employees are never exactly sure where the benchmark is set on any given day beyond the fact that the staff is probably falling below expectations. Bossy leaders live by the mantra, “It’s my way or the highway!” On the other hand, Super Bosses instill staff with the tools, instructions and intense feedback that keeps them striving to do better, not only for themselves but the dairy. The dairy team doesn’t fear retribution for failure because they are led by the example of the Super Boss. Super Boss teams often achieve results that were thought to be impossible.
5. COW BOSSY Likes the STATUS QUO AND WON’T ROCK THE BOAT
   A SUPER BOSS is committed to CONTINUOUS IMPROVEMENT
   Even though we want to succeed, there is always the temptation to settle for “good enough”.  It’s easier to wear a boss hat if you don’t have to guide your team through tough changes.  Bossy leaders like the title of Boss and protect themselves from situations that acknowledge that problems exist.  They actually fight against anything that could make them look bad. When problems arise, they respond defensively and try to prove that everything is okay. Rather than work through the difficulty, they put up DETOUR signs.  Super Bosses are all about the movement of the dairy operation from good to better to best. They know that you can’t fix what you don’t acknowledge to be broken, so they use problems as signposts to building a better dairy.  Success comes from knowing the operation so well that there is always room for improvement. Even if the journey hits a few rough patches, they are willing to keep going.
6. COW BOSSY is always PLAYING CATCH-UP
   A SUPER BOSS FACES the future
   Crisis management, while it may be good for an adrenaline rush, is not the way to manage a successful dairy. Letting nature take its course decreases the need for planning but drastically increases the likelihood of problems.  A Super Boss plans for future. Some bosses wear their ability to manage a crisis as a badge of honor never realizing that if they had planned ahead, they may have avoided the crisis altogether. If you’re always running to catch-up, you never get far enough ahead of the situation to feel a sense of calmness as you face the future. Why would anyone allow rising young heifer mortality rates to continue before making changes to nutrition program? Why wait until your dairy is in the red to implement financially responsible changes?  As the world leaps ahead in technology are you moving with it? Are you training yourself and your employees to be mainstream or struggling to keep your head above water? Do you and the staff or employees share a vision for the future?  Is there a clear path? It takes training, commitment, planning and daily adjustments to build a super dairy.
7. COW BOSSY KEEPS SUCCESS UNDER WRAPS
   SUPER BOSSES Grant access to their dairy experts, mentors and peers/advisors
   It is one of the curiosities of life that cow bossies who manage by intimidation are themselves frightened by the successes of their employees. Rather than seeing the benefits for the dairy, they may feel threatened and start staking out their territory in an effort to keep employees in their place.  Employees who interact with consultants or dairy peers tend to make cow bossy bosses feel threatened or territorial. On the other hand, Super Bosses make the introductions and encourage employees to expand their knowledge and skills through interacting with those who are proficient or even experts in their fields.  Super Bosses see the industry as a vast resource for improvement. They take every opportunity to personally introduce their team to individuals who can make a positive impact on their knowledge and dairy skills. They are not afraid of being surpassed or cut out. They know that there is always more room at the top.  That is the way Super-Bosses build Super-Dairies.
8. COW BOSSY COMPETES WITH EVERY STAFF PERSON
   SUPER BOSSES GROW NEW SUPERBOSSES
   The difference between being bossy and being a Super Boss has a lot to do with where you put your energy.  Bossy spends most of their energy giving orders and trying to keep their employees in the box they have assigned to them.  Super bosses, in contrast, spend their time and energy finding the right people. They look for creativity and confidence in finding new ways to handle problems and excel at their work. They feel it is natural that talented people will continue to rise to the top.  Career changes are not seen as threatening but as a confirmation that skills and training are achieving the right results. Employees who rise to a new position are not cut off or deemed threatening.  The same interest that got them their promotion is seen as a resource to be maintained and perhaps drawn from in the future. The bossy boss is threatened by peers rising to their level.  Super bosses find it to be a natural and rewarding outcome of selecting and nurturing talented leaders.
9. COW Bossy is Hands OFF.
   SUPER BOSS IS Hands-on
   The Bossy dairy manager is distant from the daily grind of 24/7 problem solving.  They manage from crisis to crisis.  A dairy super boss doesn’t fear what’s going to go wrong because they are working and communicating with staff to a level that keeps all parties engaged. While Bossy bosses point out the shortcomings when something misses the mark, Super Bosses don’t need to be brought up to speed. They have the people and processes in place that they not only know how things are going but can work alongside the team as needed.

THE BULLVINE BOTTOM LINE

It is hard to be a boss.  Many people don’t want to have one.  Having said that, all of us want to follow a good leader, and we know that dairy operations succeed or fail based on the quality of the people in charge. Super Bosses stop thinking about what their people could do for them and started thinking about what they could do to help their people succeed.  Inspire. Teach. Remove obstacles. Be human. If you cultivate these characteristics, you’ll become the Super Dairy Boss that your people will remember for the rest of their careers.

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Modern homes and workplaces are mostly air-conditioned and so working humans are quite literally not getting so hot and bothered over the stresses brought on by the highest seasonal temperatures.  Having said that, on dairy operations, there are still many opportunities to join the animals we care for in panting and sweating and sometimes getting seriously ill due to rising temperatures. Today we are going to look at some Keep It Simple ways that we can deal with heat stress on the modern dairy operation.  Are you still using the same heat stress strategies that were used by the generation ahead of you?  If so, you may not only be closer to losing your cool but, also, closer to losing your cattle too! Keeping it Simple DOES NOT mean Keeping it the Same!

When it comes to heat stress every degree adds up. The following ideas could provide you with 12 degrees of separation from ineffective methods of dairy heat stress management!

1. HEAT STRESS: Ignoring Heat Stress COULD BE FATAL
   First off you must accept that there isn’t a choice when it comes to dealing with heat stress. You must keep your cows cool.  Nothing gets done without them. Every year heat stress accounts for losses to the tune of US$1.7 billion. One very serious and costly consequence is lowered reproduction. (Read more: BEAT THE HEAT – DAIRY CATTLE BREEDING AND MILK PRODUCTION CHALLENGES CAUSED BY HEAT STRESS and 10 WAYS COOL CALVES BEAT THE HEAT) When temperatures rise, so should your skill in managing the impact on your dairy herd. Some management priorities are optional but ignoring heat stress could be fatal.
2. HEAT STRESS: Heat Goes BOTH WAYS
   It is easy to recognize as you walk past panting cows that, not only are they picking up heat from the overheated environment, but they are also generating a substantial amount of heat themselves.  It’s a vicious cycle.  Although heat happens everywhere, you may think that, if you’re not in a hot spot, heat stress won’t affect your operation.  Granted some, like California, have severe stress especially during exceptionally high temp days but, to some extent, cattle have adapted to what is the norm in these locations.  Stress occurs in cattle when they have sudden changes in temperature. Recently we had three days of normal (aka comfortable) weather that was followed by a 10-degree spike. Dairy cows are forced to adapt to these sudden changes, regardless of location, and that makes them candidates for heat stress.  Up and down are BOTH stressors. Remember when you got sun stroke at the family reunion?  How long did it take you to get back to your normal self?
3. HEAT STRESS: The LOW DOWN on HIGH TEMPS and SHADY PRACTICES
   It’s always tempting to use what works on us to solve problems faced by our cattle. That could lead you to suppose that shaded structures and wooded groves are two of the best measures you need to put in place to combat summer cattle heat stress. Your reasoning concludes that summer milk gets made in the shade – so provide lots of shade. Basically, money grows on (shady) trees. Unfortunately, panting, increased water intake and decreased feed intake are the all too familiar visible signs of heat stress that even dairy cattle in shady conditions experience. As well as the obvious visible signs there are invisible signs of heat stress that are also being expressed through rumen acidosis, decreased reproductive performance and increased susceptibility to metabolic diseases.
4. HEAT STRESS: Go Beyond COUNTER PRODUCTIVE COUNTER MEASURES
   Responsible managers can’t stop with cooling interventions such as shade, fans and sprinklers. How are they working for you?  Do you still have substantial decreases in performance? Have you decreased feed intake to lower the heat generated by rumination?  No doubt, it is frustrating. You may think you’re winning that battle but you are losing the production war at the same time.  Decreased feed intake means lost milk.  Increased feed intake means poor performance due to heat stress.  It’s a hot mess no matter how you look at it.
5. HEAT STRESS: COLD WATER CHILL is Just a DROP in the BUCKET that doesn’t LAST
   Effectively changing the hot mass of a dairy cow’s rumen to a cooler state is easier said than done.  Using human experience, we want to transfer our success with drinking chilled beverages to our overheated cattle. Studies have been undertaken to determine if chilled water could be a solution for heat-stressed animals.  Unfortunately, the results conclude that chilled water is only about 32% effective in lowering body temperature.  Furthermore, the cooling effect only last two hours or less.  This is not enough to keep cows’ body temperatures from rising above the critical temperature of thermoneutrality.  The thermo-neutral zone of dairy cows ranges from just above zero to 22ºC. Above this critical temperature (combined with humidity) cows begin to alter their basal metabolism and metabolic rate. Nevertheless, chilled water may remain as a part of your larger plan or may be used as an incentive for cows to enter the milking parlor.
6. HEAT STRESS: A Cold Fact that Brings Hope to Heat Stress.
   As mentioned earlier (3), reducing the thermoregulation response by decreasing digestion also decreases milk production. That’s the bad news. If we are going to get a serious handle on managing heat stress, we have to get ourselves out of this vicious cycle. The good news is that recent findings from heat stress studies on dairy cow performance have shown that reduction in feed intake plays a much smaller role than previously thought. Smaller role. Bigger hope.
7. HEAT STRESS: TRIALS and TRIBULATIONS
   The physiology underlying heat stress and abatement methods has been studied for decades. Scientists at Iowa State have run trials that concluded that, “reduction in feed intake accounts for only 35-50% of the decrease in milk production”.  The other 45 to 50% is due to other causes. More research is needed to focus on these remaining issues which could optimise animal feeding and heat management during heat stress. It would be great if simply targeting the correct research was that easy.  However, if abatement strategies are somewhat successful, they will be skewing the results which will then underestimate the problems. Is heat stress under control or under-controlled?  Each dairy operation needs to answer that question with their own assessment of causes, effects and results.
8. HEAT STRESS: Don’t OVERLOOK the ROLE of INSULIN
   You never know where you will discover a new approach to bovine health management. Some suggestions we recognize and accept because of parallels in human health.  One such recent finding is the role of insulin in relation to dairy cattle susceptibility and rates of survival when exposed to heat stress.  Consult with your nutritionist for strategies to improve insulin activity in lactating cows. This could improve their ability to cope with heat stress.
9. HEAT STRESS: It takes GUTS to BEAT Heat STRESS
   It has taken eight steps to get us to the guts of the matter, as was hinted at in the title of this article. Thank you for persisting this far.  It bodes well for your persistence in seeking heat stress solutions. Here we come to a discussion of another thermoregulation response, namely the shift of blood flow from internal organs to the skin surface.  You will be familiar with the term ‘leaky gut’ which describes the decrease in the health of the gut. When your dairy cows are also suffering from rumen acidosis, they experience a double setback at the gut level.
   1. When gut health is sub-optimal, it impairs the absorption of nutrients that are critical in the rumen for fermentation of feed.
   2. Continued research by Iowa State University also suggests that leaky gut in dairy cows could be a significant factor in other metabolic diseases, including ketosis.
10. HEAT STRESS: CHILL OUT by choosing FRESH OPPORTUNITIES
    Dairy managers need to be prepared to take advantage of even the newest feeding technologies. Phytonutrients fall into this category.  They represent a promising natural solution for alleviating heat stress. As reported by Dr. Emma Wall and Jennifer Maurin, Pancosma, Switzerland in “Heat Stress a Refreshing New Take” a specific combination of phytomolecules consisting of capsicum oleoresin, cinnamaldehyde and eugenol (CCE*), does just that.
    1. Capsicum oleoresin has two significant benefits. It increases feeding frequency and does so without increasing total feed intake.  This results in a more consistently filled rumen. It also stabilises heat production and reduces the occurrence of rumen lesions.
    2. The combination of cinnamaldehyde and eugenol acts upon the lower gut. They decrease inflammation and reduce the local generation of heat. This aids in maintaining optimal gut structure and nutrient absorption, while improving the breakdown of ingested feed and enhancing the volatile acids profile and optimal protein metabolism.
       The combination of the two phytonutrients (CCE), has positive effects on both the rumen and lower gut. They prevent any additional heat from being generated and yet optimise digestion and nutrient absorption.
11. HEAT STRESS: TUNE in the WEATHER CHANNEL or DIAL up ANIMAL Heat ADVISORIES?
    Seeking ways to manage heat stress in dairy cattle is the same as any other proactive actions in managing a dairy.  Each advance improves outcomes and, at the same time, has the potential to inspire other improvements. Raising awareness through heat wave warnings issued by media channels has proven to result in heat-related mortality (LINK 28). This raises the possibility that adding animal heat advisories would have further positive impacts. More data from more stations could provide even bigger advantages. As data is added and improved, refining it to report exact in-barn heat stress, as opposed to only ambient or outdoor values, is the next level that needs to targeted.
12. HEAT STRESS: Weather Predictions are NOT PROMISING
    There is an old saying that the only things that are certain are “Death and Taxes”.  Well, dairy farmers need to recognize that climate change is adding a third factor, “Death, Taxes and Heat Stress!”  Regardless of what your viewpoint is on climate change, there is no doubt that we will continue to see a rise in the frequency and severity of extreme weather events such as heat waves. This has the potential for a corresponding rise in the mortality rate of cattle and, therefore, by extension, a rise in economic losses associated with heat stress. We can’t outwait this problem in the hope that it will go away without action on our part.

The Bullvine Bottom Line

Losing your cool means losing your cattle.  If you’re serious about making heat stress management a priority, seek out and put into place feeding rations that improve gut health. The goal here is to improve the performance of your dairy herd through solutions that decrease heat stress induced metabolic disease. Keep an open mind and you could be several degrees closer to effective heat stress management and that’s cool!